Privacy Policy

Let’s Book the Right Models for Your Project

This Privacy Policy explains how Trust Models (“we”, “our”, “us”) collects, uses, and protects information when you visit our website and interact with our services.

By using this website, you agree to the terms of this Privacy Policy.

1. Information We Collect

1.1 Information you provide

We may collect information you voluntarily submit through forms or messages, such as:

  • Name

  • Phone number or messenger handle (if you provide it)

  • Social media links (optional)

  • Project details (city, dates, budget range, references)

  • Any other information you include in your message

1.2 Information collected automatically

When you visit our website, we may automatically collect:

  • Device type and browser information

  • IP address (may be processed in an anonymized form where possible)

  • Pages you view and time spent on the website

  • Referring website or source

  • General location (city/region) derived from IP

This data is typically collected through cookies and analytics tools.

2. How We Use Your Information

We use your information to:

  • Respond to inquiries and process booking or casting requests

  • Provide and improve our services

  • Communicate with you about your request (including follow-ups)

  • Improve website performance, security, and user experience

  • Prevent fraud and misuse

We do not sell your personal data.

3. Legal Basis for Processing (where applicable)

Depending on your location, we process personal data based on:

  • Your consent (when you submit forms or accept cookies)

  • Our legitimate interests (running and improving our website, preventing abuse)

  • Performance of a contract or steps prior to entering a contract (e.g., handling a booking request)

4. Cookies and Tracking Technologies

We may use cookies and similar technologies to:

  • Keep the website working properly

  • Understand how visitors use the website

  • Improve content and performance

You can control cookies through your browser settings. Disabling cookies may affect some website functionality.

If we use analytics tools (for example, Google Analytics or similar), they may set cookies to collect aggregated usage data.

5. Sharing of Information

We may share information only in limited cases, such as:

  • With service providers who help us operate the website (analytics, hosting, forms, spam protection)

  • If required by law, regulation, legal process, or government request

  • To protect rights, safety, and security of our business and users

  • As part of a business transaction (e.g., reorganization), where permitted

Service providers are permitted to use your data only to perform services for us.

6. Data Retention

We keep personal data only as long as necessary:

  • To respond to your request and manage communication

  • For legitimate business purposes (record-keeping, dispute resolution)

  • To comply with legal obligations where applicable

We may delete or anonymize data when it is no longer needed.

7. Security

We use reasonable technical and organizational measures to protect your information. However, no online transmission or storage method is 100% secure.

8. Your Rights (depending on your location)

Depending on applicable laws, you may have rights such as:

  • Access to your personal data

  • Correction of inaccurate data

  • Deletion of your data

  • Objection to certain processing

  • Withdrawal of consent (where processing is based on consent)

To exercise these rights, you can contact us through the same channel you used to reach out (for example, via website form or messenger). We may ask for reasonable verification before processing requests.

9. Third-Party Links

Our website may contain links to third-party websites (e.g., social media). We are not responsible for their privacy practices. Please review their privacy policies separately.

10. Children’s Privacy

Our website is not intended for children under 16. We do not knowingly collect personal data from children. If you believe a child has provided us personal data, please notify us through the same communication channel used to contact us.

11. International Data Transfers

If your data is processed by service providers located in other countries, your information may be transferred and processed outside your country of residence. We take reasonable steps to ensure appropriate safeguards where required.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new effective date.

Location

Trust Models is based in Kazakhstan and works in Almaty and Astana. We provide local casting and bookings in both cities and can support projects on-site, from campaigns and photo/video shoots to corporate events and brand activations.

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